As the markets wind down after a truly tremulous year, the companies that reached out and conquered stand out clearly in our rear-view mirrors. Innovative marketing solutions and HubSpot have become near synonymous terms. For the companies looking to make their mark on the digital landscape, Hubspot has come out with a few innovations up its sleeves. For starters, Frankensystems—CRM monstrosities that are a bolted-together, cobbled mess—have been sent to the enterprise solutions graveyard. Most systems like these were the result of multiple disjointed designs, business goals, mergers, and acquisitions with no consistency, cohesion, or control.
HubSpot introduces theirs as a set of cohesive systems that serve the customer as much as they serve their teams. A CRM that’s the heart of an organization, one that is customizable, connected, and customercentric. In the same vein, the new features would enable businesses to attach embedded payment links in emails, quotes, websites, or live chats. The new payments feature will allow companies to sell seamlessly rather than routing customers through a maze of different systems. Next, customers will have the power to own their service experience by viewing and managing support tickets and exploring the knowledge base, along with new custom feedback surveys to help them continually improve their experience.
HubSpot has also introduced their new Operations Hub Enterprise, which will include a business intelligence feature called datasets, allowing quicker and more consistent reporting and access to insights that help users make swift business decisions. Finally, the company is taking a cue from design solutions and have created a new sandbox for enterprise, where they can try out new ideas, explore features, change workflows, and test integrations in the background to make sure they’re delivering exactly what users need before they reveal them to their sales team and the world.
Implementing them can get a bit much, and you need a few specialists you can rely on. So without ado, we present to you MarTech Outlook's list of “Top 10 HubSpot Service Providers - 2021"
